At your initial appointment you will be asked to complete our new patient paperwork. This provides us with your health/condition history as well as demographic and billing information.
Frequently asked questions
Where can we park? Please use metered parking. There are a number of spaces on 7th and Cordova. Unfortunately we do not have parking spaces available in our parking lot.
What can I expect at my 1st appointment? Our appointments range from 30-90 minutes. Insurance carriers will only cover 60 minutes of therapy. It should be noted that your initial appointment will have a brief consultation prior to treatment.
What should I bring? At your initial visit we request a copy of your driver's license and medical insurance card, if applicable.
What should I wear? Wear whatever is comfortable for you. If you are requesting Fascial Stretch Therapy please wear athletic clothing as you will stay dressed during your session.
What is required to submit to my insurance? For patient wishing to use insurance we require a referral from either a Doctor, Osteopath, Chiropractor, Advanced Nurse Practitioner or Physician Assistant. Referrals must have a valid diagnosis code as well as a duration and frequency for care. All insurance carriers require massage therapists to have a referral for any patient requesting them to bill insurance.
What is the cancellation policy? We request 24 hours prior to your scheduled appointments, but we understand that emergencies occur and are more than willing to work with our patients when such events arise. However, if there is a consistent trend of no shows a fee of $45 will be applied for the second missed appointment and $60 for any additional missed appointments.